FAQs
Frequently Asked Questions
Are BigN products suitable for all skin types?
Yes. BigN products are designed to suit most skin types, including normal, dry, combination, and sensitive skin. We recommend a patch test before regular use.
Can I use BigN products daily?
Absolutely. Both the BigN Serum and Moisturizer are made for daily AM & PM use as part of a simple, consistent routine.
Are BigN products vegan and cruelty-free?
Yes. All BigN products are 100% vegan and cruelty-free. We never test on animals.
Do BigN products contain parabens or sulfates?
No. Our formulations are free from parabens, sulfates, and harsh chemicals.
How long does it take to see results?
Skincare takes time. While hydration may be felt early, visible improvements in texture and glow typically appear with consistent use over a few weeks.
Can I use BigN products with other skincare brands?
Yes. BigN products are designed to fit easily into existing routines without causing conflict or overloading your skin.
Are BigN products suitable for Indian climate and skin?
Yes. BigN products are formulated keeping Indian weather conditions, humidity, and lifestyle in mind.
Is a patch test necessary?
We strongly recommend doing a patch test before first use, especially if you have sensitive or reactive skin.
What is your return and refund policy?
Due to hygiene reasons, opened products cannot be returned. However, damaged or incorrect items are eligible for replacement or refund. Please refer to our Cancellation & Refund Policy for details.
How can I contact BigN customer support?
You can reach us via email at hello@bignskin.com or through our Contact Us page. Our support team is always happy to help.